Policies

Our policies and procedures for adoption, care, and support

📋 Adoption Policies

Application Process

  • All potential adopters must complete an adoption application
  • Applications are reviewed within 24 hours
  • We reserve the right to deny any application
  • Approval is based on the best interest of the kitten
  • We may request additional information or references

Adoption Requirements

  • Must be at least 18 years of age
  • Must provide proof of identity
  • Must demonstrate ability to provide proper care
  • Must agree to spay/neuter if not already completed
  • Must sign adoption contract
  • Must agree to provide lifetime care

Adoption Fees

  • Adoption fees are non-refundable
  • Fees cover health checks, vaccinations, spay/neuter, and care
  • Payment plans may be available upon request
  • Delivery fees are separate and additional
  • All fees must be paid before delivery

🏥 Health Policies

Health Guarantee

  • All kittens receive comprehensive health examinations
  • Health guarantee covers genetic defects for 2 years
  • Kittens are guaranteed free from infectious diseases at time of adoption
  • Health records and vaccination certificates provided
  • Veterinary examination within 72 hours of delivery recommended

Vaccination Policy

  • All kittens receive age-appropriate vaccinations
  • Vaccination schedule provided with adoption
  • Adopters must continue vaccination schedule
  • Vaccination records included in health packet

Spay/Neuter Policy

  • All kittens are spayed/neutered before adoption when age-appropriate
  • If too young, adopter must agree to spay/neuter at appropriate age
  • Proof of spay/neuter may be required
  • We provide guidance on timing and procedure

🔄 Return Policy

Return Conditions

  • We accept returns within 30 days of adoption
  • Returns must be for valid reasons (health, behavior, etc.)
  • Adoption fee is non-refundable
  • We will work with adopters to resolve issues before return
  • Returned kittens will be re-evaluated and rehomed

Rehoming Policy

  • If unable to keep kitten, contact us immediately
  • We have first right of refusal for rehoming
  • Kittens should not be given away or sold
  • We will assist in finding appropriate new home
  • No rehoming fees if returned to us

💳 Payment Policies

Payment Methods

  • We accept various payment methods
  • Full payment required before delivery
  • Payment plans available upon approval
  • Deposits may be required to reserve kittens
  • Deposits are non-refundable but may be transferable

Refund Policy

  • Adoption fees are non-refundable
  • Delivery fees may be refundable if cancellation is timely
  • Refunds processed within 14 business days
  • Refund method matches original payment method

📞 Support Policies

Lifetime Support

  • We provide lifetime support for all adopted kittens
  • Available for questions, concerns, and guidance
  • Support includes care advice, behavior questions, health concerns
  • Response time: within 24 hours for non-emergencies
  • Emergency contact information provided

Follow-Up Policy

  • We conduct follow-up communications after adoption
  • Initial check-in within 24-48 hours of delivery
  • Follow-up at 1 week, 1 month, and 6 months
  • Annual check-ins available upon request
  • We appreciate updates and photos of your kitten

🏠 Home Visit Policy

Pre-Adoption Visits

  • Home visits may be required for local adoptions
  • Visits scheduled by appointment
  • Purpose is to ensure safe and suitable environment
  • We provide guidance on home preparation
  • Visits are non-intrusive and educational

📸 Photo & Update Policy

Updates & Photos

  • We love receiving updates about your kitten
  • Photos and updates may be used on our website/social media
  • You can opt-out of public sharing
  • Updates help us improve our breeding program
  • We appreciate your participation

Policy Updates

We reserve the right to update our policies at any time. Adopters will be notified of significant policy changes. Policies in effect at the time of adoption apply to that adoption.

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